SMS Trigger

Our SMS Trigger is designed to support a wide variety of integrated callback applications. Below is a complete list of various SMS Trigger applications and instructions for using this convenient feature:

 
A) SMS Trigger for Registered Callback Customers

For all SMS Trigger options send SMS to our UK based SMS Trigger Number: +(44) 77 3659 2284

 

1. Customers using the same registered callback number

Send and SMS in the following format:

Format: Last7DigitDID#DestinationNumber - (Destination Number Optional)
Sample: 1234567#011902324445656 - (Destination Number Optional)

In a few seconds, our switching center will call you back at the registered callback number and will ask you to dial your destination number.

If you want our system to auto dial your destination, you can include your destination number after the last 7 digits of your DID in the format described above. This way, your destination will be automatically dialed as soon as you receive the callback.

 

2. Customers using a temporary callback number

Send and SMS in the following format:

Format: Last7DigitDID#Password#TempCallbackNumber#DestinationNumber - (Destination Number Optional)
Sample: 1234567#22333#011334545667#011902324445656 - (Destination Number Optional)

In a few seconds, our switching center will call you back at the temporary callback number and will ask you to dial your destination number.

If you want our system to auto dial your destination, you can include your destination number after the temporary callback number in the format described above. This way, your destination will be automatically dialed as soon as you receive the callback.

Important Note: With this option, we use your temporary callback number only for the call placed. Our system will revert back to your previously registered callback number as soon as after the call ends.

 

3. Change your callback with SMS

Send and SMS in the following format:

Format: PLast7DigitDID#Password#NewCallbackNumber#DestinationNumber - (Destination Number Optional)
Sample: P1234567#22333#011445897898#011902324445656 - (Destination Number Optional)
It is important that you enter letter “P” at the beginning of the numbers for this option.

In a few seconds, our system will change your callback number, will call you back at the new callback number, and will ask you to dial your destination number.

If you want our system to auto dial your destination, you can include your destination number after the new callback number in the format described above. This way, your destination will be automatically dialed as soon as you receive the callback.

Important Note: When using this option, you callback number will be changed in the system and it will stay there until you decide to change it again.

 

4. Using Recharge PIN with SMS (Applicable only if you use a recharge PIN)

Send and SMS in the following format:

Format: R10DigitRechargePIN#Last7digitDID
Sample:
R2233355555#1234567
It is important that you enter letter “R” at the beginning of the numbers for this option.

This feature is designed for those customers who use a recharge PIN to add funds to their account. You only need to send an SMS starting with letter "R" followed by 10 digit recharge PIN and followed by the # Last 7 digits of your DID (as it is shown above). The funds on the recharge PIN will be applied to your account instantly. You can verify this by receiving a callback and listening to your new balance (if you do not have a balance prompt activated, you can dial *29 to hear your new balance on the account).

 

B) SMS Trigger for UnRegistered Callback Customers (UANI/CLI Trigger & Calling Card)

For all SMS Trigger options send SMS to our UK based SMS Trigger Number: +(44) 77 3659 2284
1. Customers using same mobile phone for calls

Send and SMS in the following format:

Format: 8DigitPIN#DestinationNumber - (Destination Number Optional)
Sample: 12345678#011902324445656 - (Destination Number Optional)

In a few seconds, our switching center will call you back at the mobile phone you sent SMS from and will ask you to dial your destination number.

If you want our system to auto dial your destination, you can include your destination number after your 8 Digit PIN in the format described above. This way, your destination will be automatically dialed as soon as you receive the callback.

 

2. Customers using a a different phone to make calls

Send and SMS in the following format:

Format: 8DigitPIN#DestinationNumber#TempCallbackNumber
Sample: 12345678#22333#011902324445656#011334545667

In a few seconds, our switching center will call you back at the temporary callback number and will automatically dial your destination number.